Returns & Exchanges

Due to the perishable nature of our food products, we strive to ensure every order arrives in perfect condition. If your items are damaged or incorrect, please contact us within 24 hours of delivery for a full refund or replacement.

Return Process

• 1.
  Inspect Your Delivery

  Immediately upon arrival, check your package for any signs of damage or temperature compromise to ensure food safety standards are met.

• 2.
  Document Issues

  If there is a problem with your order, take clear photographs of the product and the shipping label to help our team process your claim quickly.

• 3.
  Contact Support

  Email our customer service team at [email protected] with your order number and the photos of the affected items within our 24-hour reporting window.

• 4.
  Receive Resolution

  Once your claim is verified, we will issue a credit to your original payment method or dispatch a fresh replacement shipment at no additional cost.